REVISIONS OCTOBER 2015

TRANSACTIONS


IF YOU ARE PAYING BY CREDIT OR DEBIT CARD A BOOKING TRANSACTION FEE WILL BE ADDED PER TRANSACTION. IF YOU REQUIRE TICKETS POSTING TO YOU, A 75P CHARGE IS MADE FOR THIS SERVICE.  ALL ONLINE TRANSACTIONS ARE PROCESSED VIA PAYPAL. BOOKING FEE  INCLUDES POSTAGE.

 

SEATS CANNOT BE RESERVED WITHOUT BOOKINGS

 

UNFORTUNATELY WE CANNOT RESERVE SEATS; ALL SEATS NEED TO BE PAID FOR AT THE TIME OF BOOKING. IF YOU HAVE ANY SPECIAL REQUIREMENTS I.E. WHEELCHAIR ACCESS PLEASE ENSURE THAT THIS ARRANGEMENT IS MADE AT OUR BOX OFFICE ON A PRE-BOOKED BASIS, AS WE HAVE LIMITED SPACES AVAILABLE.

 

TICKETS ARE NON REFUNDABLE

 

WE REGRET THAT WE ARE UNABLE TO EXCHANGE TICKETS OR TO REFUND MONEY, (NO REFUNDS BEFORE OR AFTER AN EVENT DUE TO THE TICKET HOLDER BEING UNABLE TO ATTEND). ONLY IF AN EVENT IS SOLD OUT CAN WE TRY TO RESELL UNWANTED TICKETS - AN ADMINISTRATION FEE OF £1 PER TICKET IS CHARGED. IN THE EVENT OF A CANCELLATION OF A SHOW ALL MONIES WILL BE PAID BACK BY THE METHOD OF PURCHASE ONLY (ONLINE THROUGH PAYPAL).

 

CHILDREN

 

CHILDREN MUST BE OVER 2 YEARS OLD AND HAVE AN INDIVIDUAL SEAT PURCHASED TO BE ADMITTED INTO THE AUDITORIUM. SORRY NO BABIES ON LAPS PERMITTED UNDER ANY CIRCUMSTANCES.

 

CLOAKROOM

 

FOR YOUR COMFORT AND CONVENIENCE, A CLOAKROOM IS AVAILABLE NEXT TO OUR BOX OFFICE FOR ALL PERFORMANCES AT A MODERATE CHARGE. ITEMS ARE LEFT AT THE OWNER’S RISK.

 

FOOD & DRINK

 

ONLY FOOD & DRINK PURCHASED ON THE PREMISES IS ALLOWED INTO THE THEATRE.


START TIMES

 

PERFORMANCES START PROMPTLY AT THE ADVERTISED TIME. LATECOMERS MAY BE ASKED TO WAIT UNTIL A SUITABLE PAUSE IN THE PERFORMANCE BEFORE BEING SEATED.

 

PIRACY

 

THE USE OF CAMERAS AND ANY KIND OF RECORDING APPARATUS IS STRICTLY PROHIBITED IN THE AUDITORIUM.

 

MOBILE PHONES

 

THE USE OF MOBILE PHONES DURING A PERFORMANCE IS NOT PERMITTED.

 

PUSHCHAIRS, PRAMS & MOBILITY SCOOTERS

 

WE CANNOT ACCEPT PUSHCHAIRS, PRAMS OR MOBILITY SCOOTERS IN THE THEATRE. PLEASE LEAVE IN FOYER AREA. WE HAVE 2 WHEELCHAIRS AVAILABLE FOR USE WITHIN THE THEATRE PREMISES.

 

THE MANAGEMENT

 

THE MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION AND CANCEL OR ALTER EVENT DATES AND TIMES.